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Voi Scooter Trial

Photo of a woman riding a Voi scooter

South Gloucestershire Council - 16th February 2021

This is to inform you that residents in parts of South Gloucestershire are now able to use rental e-scooters to access essential work and services.

Following the successful launch of the West of England e-scooter trial, the trial area for the ‘hop-on hop-off’ e-scooters has been expanded to include areas such as Bradley Stoke, Stoke Gifford and Filton. Read more here. Further areas of South Gloucestershire will be included in the coming weeks.

While the lockdown is in place the e-scooter operator, Voi Technology, is offering free rides to NHS workers, emergency service personnel and the armed forces, providing these key workers with a green and socially distanced alternative to commute to and from work. E-scooters are available to unlock for £0.99 and cost 14p per minute. There are also various discounts available and passes for students, key workers, and those on low-incomes.

To unlock an e-scooter, riders can download the Voi app, (available for free on iOS and Android) must be 18 years old or over and have a valid UK provisional driving licence (full or provisional). Safety measures to protect riders against Covid-19 include equipping all handlebars with anti-bacterial tape and ensuring the vehicles are regularly disinfected.

The West of England Combined Authority has also recently introduced long-term e-scooter rentals that can be stored at home and used by residents across the whole of Bath and North East Somerset, Bristol and South Gloucestershire giving unlimited access to cost-effective and socially distanced transport, within the entire geofenced WECA area.

Only e-scooters hired or leased through the West of England’s trial can be used legally on roads, cycle lanes or cycle tracks. In South Gloucestershire, hired or leased e-scooters are prohibited in parks and commons, except on cycle tracks within these areas. Privately owned e-scooters remain illegal to use on roads, pavements, parks and any other areas.

For more information on the ‘hop-on hop-off’ e-scooters and long-term rentals, please visit the Travelwest page , where you can also find a Frequently Asked Questions section. You can also contact the trial operators Voi directly at

To view the expanded boundary, visit the Voi app. Download here.

Kind regards


Liza-Jane Gillespie Communications and Stakeholder Engagement Lead Strategic Communications South Gloucestershire Council T: 01454 865988

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