Report It

All fly tipping should be reported to South Gloucestershire Council so they can take action to remove it.

Please visit the Report it page and select 'Fly tipping'.

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All pot holes and damaged road surfaces should be reported to South Gloucestershire Council so they can take action to repair them.

Please visit the Report it page and select 'Pothole or damaged road surface'.

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Overgrown footpaths and walkways can be reported to South Gloucestershire Council so they can take remedial action.

Please visit the Report it page and select 'Roads, highways and pavements' or 'High or overgrown hedge'.

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Stoke Gifford Parish Council are keen to keep on top of the ever increasing graffiti problem around the Parish.

Officers can report graffiti to South Glos Council whether on private or public land and as long as the property owner/ landlord will sign a waiver form the Parish Council can arrange for the clearance for an agreed fee between Councils.

Please report to Stoke Gifford Parish Council Officers for graffiti in the Parish.

Stoke Gifford Parish Council

Responsible for some bus shelters & some general waste bins in the Parish.

Phone: 01454 865202
Email: admin@stokegifford.org.uk

South Gloucestershire Council

Phone Streetcare: 01454 868000
Email: streetcare@southglos.gov.uk

Note from South Gloucestershire Streetcare Department

Our graffiti team price up each job individually so they can check that the graffiti removal is likely to be successful, assess if any damage may occur to the surface during graffiti removal and ensure they have access for their equipment. As a guide, for an averaged size tag on a residential property (e.g a rear garden wall) the charge would be £30.

Western Power Distribution

Responsible for electricity sub stations and junction boxes, will remove graffiti on their equipment on request from members of the public.

Phone: 08456012989 weekdays 8am-6pm
Email: info@westernpower.co.uk

BT/Openreach

Responsible for telephone boxes and green junction boxes, will remove graffiti on their equipment on request from members of the public

Telephone boxes (BT):
Phone: 0800 661610
Email: customer.serv.payphones@bt.com

Green cabinets (Openreach):
Phone: 0800 023 2023 Option 1: Damaged green cabinets and/or open doors on them

Royal Mail

Responsible for Post Boxes, will remove graffiti on their equipment on request from members of the public

Phone Customer service: 08457740740
Email: contactus@royalmail.com

Virgin Media Street Cabinets

Responsible for roadside street cabinets, will remove graffiti on their equipment on request from members of the public

Virgin Media Graffiti Removal: 0330 333 0444

Truespeed Street Cabinets

Responsible for roadside street cabinets, will remove graffiti on their equipment on request from members of the public

Truespeed Customer Service Team: 01225 300370

Website: www.truespeed.com

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Please visit GOV.UK for information about how to report an environmental incident.

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What is a HATE CRIME?

When someone commits a hate crime, they are motivated by prejudice against their victim's:

• Ethnicity or Race
• Disability including Mental Health
• Sexual Orientation
• Gender Identity
• Religion or Beliefs
• Age
• Gender
• Marital or Pregnancy Status

HATE CRIME can be:

• Graffiti
• Threats
• Physical assaults
• Harassment
• Arson or attempted arson
• Name calling
• Damage to property
• Bullying
• Malicious phone calls
• Other

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You can report what is happening to you to any or all of the below:

Reporting to the Police:

• In an emergency ring 999
• Non emergency and enquiries ring 101
• www.report-it.org.uk

Reporting to SARI (Stand Against Racism & Inequality) Who will:

• Listen to you and find out what happened.
• Not do anything unless you want to.
• Keep your information private
• Offer practical advice to help you feel safe in your home
• Take actions that you agree with
• Ring free 24hr advice line 0800 171 2272
• Or email sari@sariweb.org.uk

Reporting to South Glos Council Anti-Social Behaviour Team

• Ring 01454 868582
• asbreporting@southglos.gov.uk

Report to your Housing Association/Society if you currently live in one

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Support Agencies

Educational Action Challenging Homophobia (EACH)

Offer support & advice to people who have experienced homophobic hate crime/incidents.

• Ring 0808 1000 143 (Free phone Mon-Fri 9am to 4.30pm)
• Website www.eachaction.org.uk

Muslim Youth Helpline

Provides faith & culturally sensitive services to Muslim youth in the UK.

• Ring Freephone 0808 808 2008
• Email info@myh.org.uk
• Website www.myh.org.uk

MIND

Advice & support for anyone with mental health problems.

• Ring 0300 123 3393
• Website www.mind.org.uk
• Text 86463

The Gender Trust

Support for those affected by gender identity issues.

• Ring 01527 894838
• Email info@gendertrust.org.uk
• Website www.gendertrust.org.uk

The Lesbian and Gay Foundation

Offers advice, support & information

• Ring 0345 3 30 30 30
• Website lgbt.foundation
• Email info@lgbt.foundation

Mencap

The voice of learning disability

• Ring 0808 8081111
• Email helpline@mencap.org.uk
• Website www.mencap.org.uk

Stand Against Racism & Inequality (SARI)

Offers support services for victims of all hate crimes and hate incidents

• Ring 0117 942 0060 (24hr)
• Email sari@sariweb.org.uk
• Website www.sariweb.org.uk

Victim Support

Provides free practical and listening support to victims of crime.

• Ring 0300 3030554 (Mon – Fri 8am to 8pm, Sat 9am to 5pm)
• Ring 0808 1689111 (24hr)
• Email avonandsomerset@victimsupport.org.uk
• Website www.victimsupport.org.uk

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