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Report It

If you have a concern or spot a problem, please tell us so we can look into it and take action.

Report Fly Tipping

Poster which says 'Fly-tipping giving you a headache?'

All fly tipping should be reported to South Gloucestershire Council so they can take action to remove it.

Please visit the Report it page and select 'Fly tipping'.

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Report Pot Holes

Clip art picture of a pot hole in a road

All pot holes and damaged road surfaces should be reported to South Gloucestershire Council so they can take action to repair them.

Please visit the Report it page and select 'Pothole or damaged road surface'.

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Report Overgrown Footpaths and Walkways

Clip art picture of a footpath through trees

Overgrown footpaths and walkways can be reported to South Gloucestershire Council so they can take remedial action.

Please visit the Report it page and select 'Roads, highways and pavements' or 'High or overgrown hedge'.

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Report Graffiti

Clip art picture of graffiti

Stoke Gifford Parish Council are keen to keep on top of the ever increasing graffiti problem around the Parish.

Officers can report graffiti to South Glos Council whether on private or public land and as long as the property owner/ landlord will sign a waiver form the Parish Council can arrange for the clearance for an agreed fee between Councils.

Please report to Stoke Gifford Parish Council Officers for graffiti in the Parish.

Stoke Gifford Parish Council

Responsible for some bus shelters & some general waste bins in the Parish.

Phone: 01454 865202
Email: admin@stokegifford.org.uk

South Gloucestershire Council

Phone Streetcare: 01454 868000
Email: streetcare@southglos.gov.uk

Note from South Gloucestershire Streetcare Department

Our graffiti team price up each job individually so they can check that the graffiti removal is likely to be successful, assess if any damage may occur to the surface during graffiti removal and ensure they have access for their equipment. As a guide, for an averaged size tag on a residential property (e.g a rear garden wall) the charge would be £30.

Western Power Distribution

Responsible for electricity sub stations and junction boxes, will remove graffiti on their equipment on request from members of the public.

Phone: 08456012989 weekdays 8am-6pm
Email: info@westernpower.co.uk

BT/Openreach

Responsible for telephone boxes and green junction boxes, will remove graffiti on their equipment on request from members of the public

Telephone boxes (BT):
Phone: 0800 661610
Email: customer.serv.payphones@bt.com

Green cabinets (Openreach):
Phone: 0800 023 2023 Option 1: Damaged green cabinets and/or open doors on them

Royal Mail

Responsible for Post Boxes, will remove graffiti on their equipment on request from members of the public

Phone Customer service: 08457740740
Email: contactus@royalmail.com

Virgin Media Street Cabinets

Responsible for roadside street cabinets, will remove graffiti on their equipment on request from members of the public

Virgin Media Graffiti Removal: 0330 333 0444

Truespeed Street Cabinets

Responsible for roadside street cabinets, will remove graffiti on their equipment on request from members of the public

Truespeed Customer Service Team: 01225 300370

Website: www.truespeed.com

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Report an Environmental Incident

Please visit GOV.UK for information about how to report an environmental incident.

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Report Hate Crime

What is a HATE CRIME?

When someone commits a hate crime, they are motivated by prejudice against their victim's:

  • Ethnicity or Race
  • Disability including Mental Health
  • Sexual Orientation
  • Gender Identity
  • Religion or Beliefs
  • Age
  • Gender
  • Marital or Pregnancy Status

HATE CRIME can be:

  • Graffiti
  • Threats
  • Physical assaults
  • Harassment
  • Arson or attempted arson
  • Name calling
  • Damage to property
  • Bullying
  • Malicious phone calls
  • Other



You can report what is happening to you to any or all of the below:

Reporting to the Police:

Reporting to SARI (Stand Against Racism & Inequality) Who will:

  • Listen to you and find out what happened.
  • Not do anything unless you want to.
  • Keep your information private
  • Offer practical advice to help you feel safe in your home
  • Take actions that you agree with
  • Ring free 24hr advice line 0800 171 2272
  • Or email sari@sariweb.org.uk

Reporting to South Glos Council Anti-Social Behaviour Team

Report to your Housing Association/Society if you currently live in one




Support Agencies

Educational Action Challenging Homophobia (EACH)

Offer support & advice to people who have experienced homophobic hate crime/incidents.

Muslim Youth Helpline

Provides faith & culturally sensitive services to Muslim youth in the UK.

MIND

Advice & support for anyone with mental health problems.

The Gender Trust

Support for those affected by gender identity issues.

The Lesbian and Gay Foundation

Offers advice, support & information

Mencap

The voice of learning disability

Stand Against Racism & Inequality (SARI)

Offers support services for victims of all hate crimes and hate incidents

Victim Support

Provides free practical and listening support to victims of crime.

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Report Tree Problem (South Glos)

Clip art picture of trees

Like all local authorities, the Council faces tough financial challenges as government austerity measures continue. The reduction in available resources will mean fewer services with a focus on our core activities, and a more efficient council which seeks better value for money.

Meeting our legal obligations as a tree owner around tree safety and property damage, as well as our other statutory responsibilities and policies as Local Highways Authority and Local Planning Authority is important to the Council.

We aim to increase value for money through reasonable risk management, by moving towards a defendable proactive tree risk management program of inspection.

After considering each case carefully, we will undertake works to our own trees only if they are dead, dying, diseased or dangerous, and will carry out such work according to good arboricultural practice.

Download a PDF of Frequently Asked Questions (FAQs) about Trees

See also the South Gloucestershire Council website for further information and to report a problem.

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